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Cloud

An overview about Contact Centers

A contact Centre is a service used by companies to manage their clients through media such as fax, telephones, letters, emails etc. Call centers now days purely handle phone calls by giving support to users for the product they purchased or…

Mobile Cloud: 5 Reasons why it matters

What if your workforce could take their work home, not on workstation but on a handheld device? This would not ease up the operation but would provide a platform for users where the work would never stop. This is what the mobile cloud…